Urgent Care/Emergency Facilities

Do not go to LAC + USC (County) for Services. Please do not visit LAC + USC. Although they carry the USC name, they are not in the Aetna Student Health Insurance network and you will have a $750 deductible. Please see below for the options available to you in an urgent care situation.

Who to call during Business Hours

All students can call the main phone line at (323) 442-5631 and a staff member will assist you in receiving the care that you need. If you need an appointment, you will be scheduled in the next available appointment.

See our business hours here.

Who to call during After Hours

All students can call the main phone line at (323) 442-5631 and an on-call nurse will assist you in receiving the care that you need. If you are counseled to visit an urgent care facility, please make sure to use a facility that your insurance network would cover. Read the instructions below under the insurance you carry to get further information about the facilities covered under your respective insurance.

Where to go if you have Aetna Student Health Insurance…

Do not go to LAC + USC (County) for Services.

Medical Emergency Facilities

USC Verdugo Hills Hospital
1812 Verdugo Blvd
Glendale, CA 91208
(818) 952-2222

Good Samaritan Hospital

1225 Wilshire Blvd
Los Angeles, CA 90017
(213) 977-2420

Medical Urgent Care Facilities within 5 Miles of ECSHC

Immediate Care Center
Urgent Care Center
1025 West Olympic Blvd.
Los Angeles, CA 90015
(213) 623-2225

U.S. Healthworks Medical Group P.C.
Urgent Care Center
3851 Soto Street
Vernon, CA 90058
(323) 585-7162

U.S. Healthworks Medical Group P.C.
Urgent Care Center
1313 West 8th Street
Suite 100
Los Angeles, CA 90017
(213) 401-1970

U.S. Healthworks Medical Group P.C.
Urgent Care Center
1400 South Grand Avenue
Suite 611
Los Angeles, CA 90015
(213) 745-6106

Workmed California, APC
Urgent Care Center
4916 Whittier Blvd.
Los Angeles, CA 90022
(866) 980-9580

For immediate (non-life threatening) medical concerns on Sundays only, HSC students can visit the Engemann Student Health Center Acute Care Clinic which is located on the first floor of the health center. The acute care clinic is opened from 10:00 – 2:00 pm. Please make sure to book a follow-up visit at the Eric Cohen Student Health Center as soon as possible. 

For additional urgent care facilities, please go to the Aetna website and click on “find a provider”.

Do not go to LAC + USC (County) for Services.

 

Behavioral Health Facilities

Las Encinas Hospital

(800) 792-2345
2900 East Del Mar Boulevard
Pasadena, CA 91107

BHC Alhambra Hospital- 
Behavioral Health Only

1-800-235-5570
4619 N. Rosemead Boulevard
Rosemead, CA 91770

Where to go if you have another Private Insurance

If you have a different insurance other than Aetna Student Health Insurance, please call the number on the back of your insurance card to get further information on the urgent care facility that is available and covered.

For immediate (non-life threatening) medical concerns on Sundays only, HSC students can visit the Engemann Student Health Center Acute Care Clinic which is located on the first floor of the health center. The acute care clinic is opened fro 10:00 – 2:00 pm. Please make a follow-up visit at the Eric Cohen Student Health Center as soon as possible. 

Important Note

If you have Aetna Student Health Insurance, please refer to your eligibility and benefits to find out where and how much you will be covered for urgent care or emergency services. If you would like to read your eligibility and benefits, you can find the document on their website. For Aetna customer service assistance over the phone, please call 877-626-2299 Monday-Friday from 9:00 – 8:30 pm.

Unfortunately, Aetna does not have a 24/7 call line for any questions. If you are in an urgent or emergency situation, please visit the closest urgent care or emergency facility, respectively. Show your insurance card and if they take Aetna, get the care you need. Please make a follow-up visit with our health center as soon as possible so that we can discuss care and costs.