Acute Care

Please do not visit LAC + USC. Although they carry the USC name, they are not in the Aetna Student Health Insurance network and you will have a $750 deductible. Please see below for the options available to you in an urgent care situation.

During Business Hours

Call the main phone line at (323) 442-5631 and a staff member will assist you in receiving the care that you need. If you need an appointment, you will be scheduled in the next available appointment.

During After Hours

Call the main phone line at (323) 442-5631 and an on-call nurse will assist you in receiving the care that you need. If you are counseled to visit an urgent care facility, please make sure to use a facility that your insurance network would cover. Read the instructions below under the insurance you carry to get further information about the facilities covered under your respective insurance.

Aetna Student Health Insurance

If you have Aetna Student Health Insurance, please refer to your eligibility and benefits to find out where and how much you will be covered for urgent care. If you would like to read your eligibility and benefits, you can find the document on their website or under our Forms tab. If you need to speak to someone immediately regarding your insurance coverage, please call (877) 626 – 2299. Here are the facilities that are covered under Aetna Student Health Insurance.

Medical

Do not go to LAC + USC (County) for Urgent Care Services.

USC Verdugo Hills Hospital

1812 Verdugo Blvd

Glendale, CA 91208

(818) 952-2222

Good Samaritan Hospital

1225 Wilshire Blvd

Los Angeles, CA 90017

(213) 977-2420

Counseling

Do not go to LAC + USC (County) for Urgent Care Services.

Las Encinas Hospital

(800) 792-2345
2900 East Del Mar Boulevard

Pasadena, CA 91107


BHC Alhambra Hospital- 
Behavioral Health Only

1-800-235-5570

4619 N. Rosemead Boulevard 

Rosemead, CA 91770 

Other Private Insurance

If you have a different insurance other than Aetna Student Health Insurance, please call the number on the back of your insurance card to get further information on the urgent care facility that is available and covered.

Weekend acute Care

Weekend acute care services are available Saturday and Sunday from 10:00 am-2:00 pm at the Engemann Student Health Center during Fall and Spring semesters. This is only for urgent care services. For all other medical or counseling services including primary care, preventive care, and vaccinations, students must come to the Eric Cohen Student Health Center from Monday through Friday.